As a Manager in Process Intelligence at PwC Australia, you'll help organisations unlock value through data‐driven process transformation. You'll use process mining, process intelligence, SQL and advanced data analytics to identify inefficiencies, uncover improvement opportunities and support full‐scale operational and organisational transformation across complex business environments. You'll work with major Australian organisations to improve end‐to‐end processes, enhance decision‐making and embed digital capabilities across the enterprise.
Why PwC?
At PwC Australia, your skills meet purpose. We tackle big challenges across industries such as finance, technology, energy and health, giving you the chance to make a real impact. Here your growth is our priority—you'll work with leading teams, explore new technologies and unlock your full potential.
What you'll do:
* Help clients deliver full‐scale operational and organisational transformations using process mining, process intelligence and data analytics capabilities.
* Lead Process Intelligence workstreams within large, cross‐functional delivery teams on complex Connected Digital Enterprise engagements.
* Act as a subject‐matter expert in Process Mining and Intelligence, applying your knowledge to solve client problems and identify opportunities for value creation.
* Analyse end‐to‐end business processes such as Order‐to‐Cash, Procure‐to‐Pay, Record‐to‐Report and Issue‐to‐Resolution to identify bottlenecks, non‐compliance, process variation and improvement opportunities.
* Use leading process mining and intelligence platforms, SQL and data analytics techniques to extract, transform, analyse and interpret process data from ERP and other enterprise systems.
* Develop dashboards, reports and visualisations that clearly communicate process performance, trends, risks and improvement opportunities to stakeholders.
* Support the development and execution of go‐to‐market strategy for Process Mining and Intelligence, including industry‐specific offerings, propositions and reusable assets.
* Contribute to the development and delivery of sales enablement materials, client demonstrations, training sessions and industry events.
* Translate complex process, operational and data‐driven insights into practical recommendations for senior stakeholders.
* Support business development activities through proposals, client presentations, thought leadership and market‐facing content.
What we're looking for:
* A consulting, continuous improvement or project‐oriented background with experience delivering process transformation.
* Experience working with leading Process Mining and Intelligence tools such as Signavio, Celonis, Apromore or similar platforms.
* Strong experience across ERP‐enabled end‐to‐end processes, particularly Order‐to‐Cash (O2C), Procure‐to‐Pay (P2P) and Record‐to‐Report (R2R). Experience in other end‐to‐end processes such as Issue‐to‐Resolution is also valued.
* Advanced understanding of SAP or other ERP platforms and how process and transactional data can be used to drive operational improvement.
* Experience using SQL to extract, interrogate and analyse large datasets from enterprise systems to support process mining and transformation initiatives.
* Strong skills in data analytics, data visualisation, analysis and reporting, with the ability to turn complex datasets into clear, actionable insights.
* Experience in business process management, business process engineering and continuous improvement methodologies such as Lean Six Sigma.
* Strong consulting, problem‐solving and stakeholder engagement skills, with the ability to work across business and technology teams.
* Excellent written and verbal communication skills, including the ability to present complex findings clearly to clients and senior leaders.
* Relevant certifications or formal training in Signavio, Celonis or Apromore highly regarded. Lean Six Sigma qualifications are also highly valued.
What you'll gain:
* The opportunity to work with leading organisations and cutting‐edge technology that challenge and expand your expertise.
* Flexibility meaning trusting you to choose when, where and how you work—balancing what's best for you, your team and your clients to grow and thrive together.
* Clear paths for career progression supported by continuous learning and leadership development.
* Generous leave entitlements including four weeks' annual leave and float public holidays to support your work‐life balance.
* A world‐class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.
We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer.
Ready to grow here and go further?
Join PwC Australia as a Process Intelligence Manager and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.
We're committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.
No agencies please: we kindly request that recruitment agencies not submit CVs in response to this advertisement. We are only accepting applications directly from individuals.
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