Fujifilm is a market leader in the distribution, marketing and servicing of globally respected medical imaging products. At Fujifilm we take personal pride in our solutions, products and service offerings and constantly seek to make a positive difference for our customers. Our brands are renowned worldwide for their high quality and innovation, catering to professionals and enthusiasts alike. Our group purpose is "Giving Our World More Smiles".
Job Type: Permanent - Full Time
Location: Perth
Job Category: Engineering
Job Description
In this dynamic role, you will be responsible for performing complex installation and service work, advising on technical aspects of equipment use and maintenance. If you have a passion for helping make peoples lives better, this is the job for you!
What You Will Do
* Install and Service Equipment: Provide remote and onsite technical support, including installation, repair, maintenance and troubleshooting of complex electro/mechanical issues.
* Technical Support & Organisational Expertise: Attend customer sites to assess equipment efficiency, condition and environment, and identify and resolve instances of non-performance to ensure customer satisfaction.
* Customer Relations: Build strong customer relationships through consistency, reliability and understanding their needs.
* Admin / Paperwork: Maintain detailed and accurate service reports, manage spare parts holdings and usage, and complete site surveys and installation reports.
What We Are Looking For
* Relevant tertiary qualifications in prepress, electronics or IT.
* Applicable printing/graphics industry experience.
* Electronic/technical problem-solving experience (desirable).
* Good communication and listening skills.
* Ability to work independently and as part of a team.
In return we offer
* Competitive salary, including a fully maintained company car and additional incentives.
* Great products and an innovative, state-of-the-art working environment.
* A culture that encourages innovation and provides career opportunities.
* Flexible work practices tailored to your needs.
* A friendly and supportive team.
Equal Opportunity Employer & Work Rights
Fujifilm celebrates diversity and we are committed to having a culture as diverse as our company and its products. Difference is valued and celebrated as it is what helps us innovate. We are an equal opportunity employer and treat all employees and potential employees fairly. For this role, only those candidates with the eligible right to work in Australia will be considered.
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