Guest Service Agent Lancemore Lindenderry Red HillJoin to apply for the Guest Service Agent Lancemore Lindenderry Red Hill role at Lancemore Hotel GroupGuest Service Agent Lancemore Lindenderry Red Hill5 days ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent Lancemore Lindenderry Red Hill role at Lancemore Hotel GroupGet AI-powered advice on this job and more exclusive features.Competitive salary, excellent work conditions and employee discountsFull Time RoleBe part of our fun, supportive teamCompetitive salary, excellent work conditions and employee discountsFull Time RoleThe Lindenderry Red Hill by Lancemore is looking for friendly, experienced and wellpresented team member who will fit into our culture of delivering outstandingcustomer service. Currently we are looking for a full time position representing the front of house reception teamAt Lancemore Lindenderry Red Hill, we have a culture of striving to exceed our guests' expectations at all times and having the "Yes We Can" attitudeAbout The RoleOur Guest Service Agents play a key role in the guest experience. Your responsibilities in this role include the following;Checking guests in and out, responding to enquiries and providing information about our facilities and services availableAnswering incoming calls and emails and responding professionally and timelyAssist reservation enquiries with rates, availability, packages and facilities and services we have to offer.Ensuring guest accounts are set up and updated accurately with all relevant notes and transactions including processing of payment.Communicate guest requests & issues to appropriate departments promptly and efficiently, ensures special requests are actioned appropriately and timelyReconciles cashier floats at the completion of each shiftCommunicate with Team Members on the following shift in order to ensure continuity of service.Maintaining the presentation of the front desk at all times - first impressions countAbout YouPassionate about delivering exceptional guest satisfactionLove to be part of a team with exceptional employee engagementKnowledge of a hotel's front office administrative duties – including the administration of reservations, cash handling and reception duties is distinct advantage.Commitment with flexibility to work mornings, evenings, weekends and public holidaysProactive and positive focus with a passion for the hotel hospitality industryAbout The PropertyIf ever there was a place for you to rest and dream, it is Lancemore Lindenderry Red Hill. Set in the very heart of Red Hill amongst 34 stunning acres of gardens and vines, our luxury Mornington Peninsula accommodation is ideally positioned to soak up the spectacular views of pure-sand beaches, soul-enriching nature, artisan produce and mere minutes from the region’s most revered cool climate wineries.About The GroupFounded in 1986, The Lancemore Group is a leading Australian boutique lifestylebrand and pioneer in boutique hotels and residential conference facilities.Our hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines.We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.We value our people and, as such, offer career progression, generous staff discounts, company wide incentives and team social activities.If you are a talented, passionate and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...Our ValuesFun | Authentic Hospitality | Caring | Ownership Mindset | Performance | GrowthFollow us on LinkedInSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitalityReferrals increase your chances of interviewing at Lancemore Hotel Group by 2xGet notified about new Guest Service Representative jobs in Red Hill South, Victoria, Australia.Customer Service Representative – Personal DevelopmentMornington, Victoria, Australia 1 week agoLangwarrin, Victoria, Australia 3 days agoFrankston, Victoria, Australia 1 week agoFrankston, Victoria, Australia 2 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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