As an Emergency Clerk, you will provide essential administrative support to the Emergency Department using patient information systems to support the smooth flow of patient care.
Key responsibilities include registering patients on arrival, supporting admission and discharge processes for effective bed management and utilisation, managing incoming and outgoing calls, responding to patient, visitor and staff queries, compiling and managing patient admission and clinical notes, and working alongside medical, nursing, pathology, administration and non-clinical teams to support a positive hospital experience.
About You
To succeed in this role, you will be an enthusiastic and organised individual with a passion for customer service and the ability to work effectively in a busy, fast-paced department. You will have strong communication and interpersonal skills, with the ability to remain calm, empathetic and professional while managing presentations, admissions and discharges.
Selection Criteria
Essential criteria include proven experience in a customer-facing administration role, strong attention to detail, computer literacy including Microsoft Office programs, the ability to multitask and work under pressure while being sensitive and understanding, advanced written and verbal communication skills, flexibility, and effective time management skills.
Experience using Meditech, EDIS and/or EnVi will be highly regarded.
What’s in it for You
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
* Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
* Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
* Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
* Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
* Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
* Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
* A values-led workplace where you’ll be supported personally and professionally
* A place with flexible, permanent and career-growth opportunities nationwide.
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