About Us
We're a youth street brand that is accessible to our edit customer aged 16-24. We empower our community to express themselves through fashion, music, sports and art – because we believe in more than just selling clothes. We believe in real people, real stories & real connection. We thrive off culture. Everything that we do is anchored in authentic edge and confident attitude. We sell product that inspires our community to explore and experiment with their visual identity. We give our customer a voice and use our voice to advocate for them – platforming the things that matter most to them. Youth supporting youth. Become a part of our world.
About the Role
We are looking for an innovative and creative individual to join our Factorie VM & Store Experience team as a Visual Merchandising Manager. Based in our Global Support Centre, you will enable our vision by leading and developing the Visual Merchandising team to deliver visual stories that reflect the style of each season and support maximising sales within our retail stores.
You will collaborate with our Factorie Buying / Trend teams to ensure our DNA and values are executed through compelling visual experiences that play a key part in contributing to the success of the region. From strategy in the long lead space to short lead execution, your role is responsible for the overall customer experience.
You will coach your team to develop their creative problem‐solving skills to ensure we are delivering on commercial results and sales opportunities. You will own the delivery of visual merchandising product presentations, campaign implementation and display techniques that best showcase our brands by planning VM activities and strategies that support growth.
Key Responsibilities
* Lead and develop the Visual Merchandising team to deliver visual stories that reflect seasonal styles.
* Collaborate with buying and trend teams to translate brand DNA and values into visual experiences.
* Plan and execute long‐lead and short‐lead visual merchandising activities across retail stores.
* Coach team members to enhance creative problem‐solving and achieve commercial results.
* Own delivery of visual merchandising product presentations, campaign implementation, and display techniques.
Skills and Experience
* Degree or qualification in Visual Merchandising, Fashion, or a related field.
* Extensive experience in a similar Visual Merchandising role (e.g., Support Centre VM, Senior Space Planner, Long Lead VM).
* Proven people‐leadership experience with successful team development.
* Strong understanding of the brand is critical for success.
* Excellent interpersonal and communication skills with the ability to build relationships with cross‐functional teams and key stakeholders.
* Proven problem‐solving abilities with a creative, innovative, and flexible approach to visual merchandising.
* Agile, collaborative, and influential in long‐lead and strategic space.
* Strong organisational, planning, and time‐management skills.
* Proficient in Illustrator, Photoshop, Canvas, and Microsoft Office.
Benefits
* Competitive salary.
* Flexible working options and people‐first leave initiatives.
* Access to our world‐class Support Centre, with an in‐house restaurant and state‐of‐the‐art wellness centre featuring free gym and holistic health services.
* Subsidised onsite childcare centre.
* 50% off our brands (Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre).
* 24/7 wellness support – mental health, relationships, family and more.
* Local and global career growth.
* Discounts for you and your family – medical, travel, financial and more.
* Performance and Peak incentives to reward and recognise our team.
* Returnity – paid program for new parents heading back to work.
* Bring your dog to work.
* Recognition, team connection moments and more.
Our Commitment to Diversity & Inclusion
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
Application Support
If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process.
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