Carbiz is on the lookout for motivated, personable, and detail-focused individuals to join our Operations team as Customer Service Representatives!
About the Role
* Ensure prompt delivery of vehicles to clients, providing efficient and reliable service.
* Deliver exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
* Assist in coordinating vehicle logistics, ensuring seamless and efficient operations.
* Prepare vehicles for hire, including thorough detailing of both the interior and exterior.
* Support new client onboarding, ensuring they have all the necessary information and assistance.
* Experience the excitement of driving a variety of high-quality vehicles.
About You
* Valid Australian driver's licence and willingness to travel locally (Essential).
* Role based in Malaga; willingness to support other branches (Yangebup) when required is desirable.
* Ordinary hours vary between 7:00am-9:00pm Monday to Sunday with 8 hour shifts. Must have the capacity to work a 40 hour work week.
* Flexibility to support weekend operations is highly regarded.
* Strong verbal and written communication skills to effectively interact with clients and team members.
* Ability to work independently, manage time effectively, and thrive in a team-based environment.
What's in it for You
* Great for University Students or school leavers looking to gain practical experience and launch their careers.
* Additional earning potential through weekend penalty rates (on top of base), overtime, on-call shifts, and bonus incentives.
* Ongoing training and development with continuous support and mentorship.
* A collaborative team environment with like-minded professionals.
* Access to novated lease options and the Flare Benefits program.
* Monthly team lunches and birthday celebrations.
* A vibrant workplace culture with frequent team events and celebrations.
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