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National operations - administrator

Sydney
Grosvenor Engineering Group
Posted: 21 May
Offer description

3 days ago Be among the first 25 applicants

Direct message the job poster from Grosvenor Engineering Group

Recruitment Co-Ordinator at Grosvenor Engineering Group

Grosvenor Engineering Group are trusted building services partner to leading property portfolios across ANZ.

With a footprint of 21 branches across Australia and New Zealand, our clients are supported by a workforce of over 830 employees which include specialist engineers, technicians, project managers, estimators, site personnel and service specialists.

We are currently seeking a National Operations Administrator for our National Operations Centre based in Moorebank, NSW. This role is a Full-Time position, based on 38 hours per week and covers shifts between the hours of 7am to 8pm, Monday to Friday.

The Role:

* Receive, update and manage client work orders via phone, email and online portals.
* Liaise with internal and external stakeholders regarding status and change of work order requests.
* Efficiently raise work orders in accordance with order type and job priority.
* Confirm status of works in progress, ensuring system data is maintained and documentation is received and validated.

Selection Criteria:

* Exceptional communication skills, both written and verbal.
* Strong organisational and administration skills.
* Efficient time management skills, with the ability to prioritise tasks.
* Able to work independently and collaboratively with a team.
* 1 year experience in a similar customer service or administration role preferred.

Why Grosvenor?

Apart from a competitive salary, the ability to expand your career through on-going professional development, we have awesome perks. Add this to the great culture that comes with a passionate team all working towards a common goal – delivering the best, proactive service for our clients!

If this sounds like you - APPLY NOW!

Seniority level

Not Applicable

Employment type

Full-time

Job function

Administrative

Industries

Facilities Services

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