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Head of visitor experience & operations

Port Fairy
Great Ocean Road Coast and Parks Authority
Posted: 8 June
Offer description

The Great Ocean Road Coast and Parks Authority is seeking a Visitor Experience Manager to oversee operations at the iconic Twelve Apostles Visitor Centre. This leadership role demands excellence in managing frontline services, tours, and events while ensuring high service standards and compliance.

With 5–7 years of experience in tourism or hospitality, the right candidate will build high-performing teams, enhance visitor satisfaction, and work collaboratively with stakeholders. Join a dedicated team committed to preserving Australia's natural and cultural heritage.

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