About the role
Lumus Imaging has an opportunity for a patient-focused Medical Receptionist to join our Ballina clinic on a permanent, part-time basis, 2-3 days per week. 7.5 hours per day business days.
This is a front-of-house role within a busy diagnostic imaging environment, offering stable weekday hours and the chance to be part of a supportive healthcare team.
Based at Lumus Imaging in Ballina, NSW, this position is ideal for someone who enjoys working with people, thrives in a fast-paced setting, and takes pride in delivering a positive patient experience.
Comprehensive training will be provided, making this role suitable for candidates with or without prior healthcare experience.
Key responsibilities
* Welcoming patients and providing a professional and compassionate first impression
* Managing patient bookings, referrals, and enquiries (in person and via phone)
* Accurate data entry and maintenance of patient records
* Processing Medicare, billing, and payment transactions
* Supporting the smooth day-to-day operation of the clinic
About you
* Experience in a healthcare or medical reception role is desirable but not essential
* Strong communication and customer service skills
* High attention to detail and strong organisational abilities
* Confidence using computers and administrative systems
* A team-focused attitude with a genuine commitment to patient care
* Full-time role with consistent Monday to Friday hours
* Supportive, welcoming team environment
* Structured training and onboarding provided
* Opportunity to build a long-term career within a national healthcare organisation
Benefits and Wellbeing
As part of working for Lumus Imaging, you will have access to a range of benefits including:
* Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
* Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
* Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
* Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
* Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our commitment to diversity and inclusion
Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
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