Project Manager – Civica
This role plays a critical part in delivering technology outcomes that directly support local communities across Australia and New Zealand. Working within Civica's Local Government Services team, the position leads complex, high‐value software implementation projects that enable councils to modernise services, improve operational efficiency, and better serve citizens.
The work is varied, fast‐moving, and outcomes‐driven. Projects range from new system implementations to the enhancement of existing platforms, often running concurrently and across multiple stages of delivery. Operating in a highly matrixed environment, this role collaborates closely with consultants, solution specialists, product teams, and customers to drive delivery excellence from planning through to go‐live and transition into business as usual.
This opportunity offers exposure to enterprise‐scale SaaS programmes, strong delivery governance, and clearly defined methodologies, while still allowing flexibility in approach, problem‐solving, and stakeholder engagement. It is a role suited to experienced Project Managers who thrive on ownership, accountability, and delivering tangible results for customers.
It is a role suited to experienced Project Managers who thrive on ownership, accountability, and delivering tangible results for customers.
Requirements & Qualifications
* Proven experience delivering complex software or SaaS implementation projects end‐to‐end
* Strong foundations in project management methodologies, governance, and delivery discipline
* Demonstrated ability to manage multiple concurrent projects with competing priorities
* Experience delivering projects to defined scope, schedule, budget, and quality outcomes
* Exceptional stakeholder management skills across customers and internal teams
* Ability to lead in a matrixed environment without direct authority over resources
* High level of confidence communicating with senior client stakeholders and internal leaders
* Experience with risk identification, mitigation planning, and issue resolution
* Understanding of SDLC and familiarity with agile and hybrid delivery approaches
* Strong organisational, time management, and attention to detail skills
* Self‐driven mindset with accountability for outcomes and minimal supervision
* Experience working in medium to large, structured technology organisations
* Project management certification such as PMP or PRINCE2 (preferred)
* Bachelor's degree in Business, Information Technology, or a related discipline
Benefits
* Inclusive, safe, and welcoming environment with opportunities to grow and achieve your best
* Days of Difference leave to volunteer for a charity of your choice
* Flexible work arrangements, supported by technology, allowing you to work from home and visit office occasionally
* Strong focus on employee wellbeing and work satisfaction
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
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