Customer Service - BANZ Australia AMN Stepney
Job no: 495266
Work type: Full Time
Location: Stepney
Categories: Customer Service
* Full time retail position based in Stepney
* Join a certified Great Place to Work Company
* Great opportunity to develop leadership skills in friendly and supportive environment
As part of the Bunzl Group, Atlas McNeil Healthcare is a leading distributor of an extensive range of surgical and medical supplies, tailored to those in the Aged Care and Home Care community. High quality products, combined with Care, Compassion and Understanding as the core values, our team at Atlas McNeil strive to support the people, community and environment we live in.
YOUR ROLE
Being based in our retail store in Stepney, you will facilitate the delivery of efficient, accurate and timely service to all Atlas McNeil Healthcare customers.
* Meet and exceed customer expectations to have orders and enquiries processed in an accurate, prompt and courteous manner.
* Process retail sales via inventory control system, daily banking, and ensure all cash/bank transaction are completed properly.
* Assist with measuring/fitting of medical garments.
* Regularly replenish stock shelves and tidy the store.
* Support and assistance to the greater Atlas Mcneil Healthcare Customer Service team as required.
* Participate in onsite training from internal Staff and external Suppliers.
* Professionally and courteously satisfy incoming telephone calls from customers.
ABOUT YOU
You'll have that same entrepreneurial spirit that we live and breathe here at Bunzl. You'll be energetic and self-motivated with great attention to detail and a can-do approach to challenges and tasks. In order to succeed in this role, you will need strong communication and customer service skills and ability to problem solve.
The other essentials we are looking for:
* Experience with the elderly, aged care, continence education, wound care or Pharmacy.
* Knowledge of NDIS fundamentals is beneficial.
* Strong interpersonal skills with the ability to engage in professional communication skills both written and verbal.
* A passion for customer satisfaction and strong interpersonal skills.
BENEFITS
Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.
WE BELIEVE
With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.
WE WELCOME ALL
At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company's best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.
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