Permanent Full-Time / Part - Time Position
We're looking for a proactive Client Relationship Coordinator who enjoys solving problems and takes pride in delivering standout service.
If you love organisation, enjoy thinking on your feet, and want to be part of a tight-knit team that genuinely backs each other, then look no further.
About Us
At Raw Hire, we build partnerships that keep businesses moving.
We're a proudly privately owned Western Australian business with decades of experience supporting corporate clients across mining, construction and infrastructure. We have built a reputation for superior service with a 'yes, we can' attitude, which treats all clients with honesty and integrity.
Raw Hire began in WA's Pilbara region and was the first fleet hire company to offer mine-spec vehicles. It is this unique combination of smart business and unwavering customer focus that has driven the company's growth.
What sets us apart is simple: we show up for our clients and our team.
With clear communication, dependable support and a strong operational backbone, we build long-term partnerships with our clients, not just transactions.
About the Role
This is a hands‐on client‐facing coordination role at the centre of our operations. Based at our Karratha office, you'll be the main point of contact for clients on vehicle hire and sales enquiries, as well as scheduling. This is a crucial stage where trust, communication, and organisation matter.
Key Responsibilities
* Managing client enquiries, whilst maintaining accurate records
* Scheduling and coordinating hire agreements, supporting fleet logistics and planning
* Managing workflow tasks
* Delivering clear, confident communication via phone and email
Who We're Looking For
We are looking for the right person to join our team in this new position. For the right person, we can look at part‐time or full‐time.
You don't need to come from fleet hire, but you do need to bring:
* Strong customer service experience (logistics/scheduling/planning highly regarded)
* A positive, professional attitude whilst being able to work to timelines
* Strong verbal and written communication skills, whilst being confident on the phone
* Current Manual C Class driver's licence (HR an advantage).
Benefits
* Team bonus scheme with Individual bonus opportunities
* Supportive, values‐driven culture
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