Overview
Work Type: Ongoing - Full-time
Salary: $81,496 - $98,955
Grade: VPS 3
Occupation: Administration
Location: Melbourne - Western suburbs
Reference: VG/TWOROLESMAY26
At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
Help courts, prisons and legal teams stay connected every day.
Use video technology to support justice services across Victoria.
Work in a fast‐moving team with varied daily tasks.
Build strong scheduling and coordination skills in a unique role.
What you will do
As video conferencing officer, you will help coordinate video and audio links for prisoners across Victoria. You will support court appearances, legal meetings and other important justice services using video technology.
* Provide timely booking support for TeleCourt appearances
* Manage accurate schedules with prisons, courts and legal professionals
* Maintain clear records, booking systems and email correspondence
* Give helpful advice and basic troubleshooting support for video conferencing bookings
* Support a safe and secure corrections system through quality processes
About you
There are no mandatory qualifications for this role. You should feel comfortable working on a rotating roster across weekdays and weekends. You should also have:
* Strong scheduling and coordination skills
* The ability to stay calm when priorities change
* Explicit communication and teamwork skills
* Sound problem‐solving skills and attention to detail
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.
Child Safe Statement of Commitment
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Applications close Sunday 7 June 2026 at 11.59pm
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