Enterprise Rent-A-Car is seeking full-time Rental Sales Officers to join our Cairns Airport team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply.
About the role
Primary tasks include:
* Servicing the vehicle rental requirements of our valued customers
* Offering information and additional services based on the customers' needs
* Taking bookings and communicating with customers via phone, email and in-person
* Checking and grooming of vehicles on return of rental
* Providing a high level of customer service
About You
The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes.
* Excellent verbal and written communication skills
* Desire to provide outstanding Customer Service
* Ability to learn and operate various software systems
* Ability to multi-task in a fast-paced environment
* A strong team ethic
* Current, unrestricted driver's licence
* Basic understanding of the Car Rental Industry would be a bonus
Employee Benefits
* Hourly Pay plus overtime and shift loadings
* Earned wage access - on-demand access to wages before payday
* Ongoing training and development - utilise our global network's wealth of knowledge
* Incentive scheme for sales achievements & excellent customer service results
* Employee and "family & friends" discounts on car rental globally
* Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more
* Various avenues of assistance available to help you achieve your career goals via external training programs and professional development courses
All applicants must holder a valid Driver's Licence. The successful applicant will also be required to submit a Traffic History prior to commencement.
Job Types: Full-time, Permanent
Pay: From $26.55 per hour
Benefits:
* Employee discount
* Referral program
* Travel reimbursement
Experience:
* Customer Service: 1 year (Preferred)
Licence/Certification:
* Drivers Licence (Required)
Work Authorisation:
* Australia (Required)
Work Location: In person