98 Gloucester St, The Rocks NSW 2000, Australia
Purpose
As the Sales and Events Executive you will ensure that conference inquiries smoothly transition into confirmed bookings, boosting revenue and market share while creating memorable events.
Primary Responsibilities
* Respond promptly to all conference sales enquiries, sending proposals and following up with clients to convert enquiries into bookings.
* Prepare proposals, contracts, and internal handover documentation accurately and in a timely manner.
* Maintain effective communication with clients via phone, email, and in-person interactions.
* Provide passionate, friendly, and courteous service to both external and internal guests.
* Conduct site inspections with potential clients as required.
* Focus on achieving conversion targets, revenue generation, and meeting budgets.
* Assist the Director of Conference & Events in identifying and implementing plans to address revenue opportunities.
* Assist the Conference & Events Coordinator as required.
* Provide support to the Reservations team by assisting with basic reservation tasks and enquiries when required.
* Liaise with the In‐house Reservations Supervisor to ensure alignment between event bookings and accommodation requirements.
Skills & Experience
* Past experience in a similar role, demonstrated precision in conference & events sales, and providing exceptional customer service while exceeding expectations.
* Creativity to design unique event experiences and find innovative solutions to challenges.
* Proficiency in budgeting, cost estimation, and financial management.
* Proficiency in negotiating with suppliers, vendors, and clients to establish favourable terms.
* A strategic mindset, adept at orchestrating a wide range of events.
* Can‐do approach with impeccable attention to detail and excellent time management skills.
* Basic working knowledge of hotel reservations systems or processes.
* Strong collaboration skills to work effectively with both Events and Reservations teams.
* Flexible availability to accommodate various shifts, including mornings, late evenings, weekends, and public holidays.
Benefits
* All Heartist Membership – Discounts on accommodation and food & beverage worldwide.
* Family & Friends Discounts – Available on a range of accommodation, services, and events.
* Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points on worldwide stays.
* Learn Your Way – Access Accor's industry leading training platforms, Accor Academy and Typsy.
* Build Your Network – Connect with over 300,000 Accor professionals worldwide.
* Worldwide Opportunities – Access to more than 5,000 hotels across 110 countries.
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