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Contact center manager

Perth
People2people
Posted: 4 June
Offer description

Internal Sales Manager – Jandakot, Perth

Our client, a leading commercial tyre distribution business, is looking for an experienced Internal Sales Manager to lead and inspire a high‐performing team of Internal Sales Consultants (ISCs) in their Jandakot office.

This is a hands‐on, fully office‐based role where you will drive sales, elevate customer service, and make a real impact on business performance.

Why you will love this role:
* Lead and develop a small, dynamic team across multiple sites, shaping a positive and high‐performing culture.
* Take ownership of sales and customer service outcomes, influencing strategy and team performance every day.
* Enjoy a strong reward and recognition system with both monthly and annual incentives.
* Work in a supportive, values‐driven environment where your voice and ideas are valued.
* Be part of a growing business in a fast‐paced, commercially focused industry with real career growth opportunities.
What you will do:
* Oversee daily call centre operations, coaching and developing your team to exceed KPIs.
* Support change management initiatives, including implementing a new ERP system.
* Take calls when needed, working alongside your team to drive results.
* Collaborate with Business Development Managers and Operations teams to grow internal sales.
* Monitor performance dashboards and ensure targets are consistently met.
About you:
* Strong leadership experience in office‐based sales or customer service teams.
* Proven ability to drive sales performance and deliver excellent customer service.
* Skilled coach and mentor, able to develop team skills and confidence.
* Confident, proactive, and able to create a positive team culture.
* Excellent communication and stakeholder management skills.
Salary & Benefits:

$100k–$140k plus monthly and annual incentives

Reward and recognition programs and a supportive, people‐focused culture

How to apply:

Feel free to apply directly through this advertisement.

For a confidential discussion, contact Hannah Doyle on 08 6160 6210.

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