Overview
Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 10 warehouses and 700+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.
Role
A unique opportunity exists for a driven Full time Showroom/ Retail Assistant at our Warrnambool store. Your positive and persistent approach to customer service and community engagement will see your success in this location. We are looking for a motivated, self-starter with the will to succeed, who is not afraid to pro-actively build relationships and drive sales.
New Day to Day
* Opening and closing the store and balancing transactions
* Actively seeking new clients, contracts and marketing opportunities to ensure targets are achieved or exceeded
* Engaging incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.
* Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...
* Assisting with the administration and stock replenishment duties for the store
* Processing orders and hire contracts
* Driving process efficiency and striving for continual improvement
* Being the face of ILS in the local community and driving relationships with customers and other local businesses
About You
* You will be keen to go above and beyond to interact with your community and increase store exposure
* You will have a customer-centric mindset, because at ILS we are all about the customer
* You will be well presented, professional and courteous
* You will have fantastic interpersonal skills and love connecting with people from all walks of life
* Have a genuine desire to help others with your knowledge and abilities.
* You will have second to none administration skills, including the ability to prioritise your time
* You may have SAP experience, which is preferable to have.
* You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities
* NDIS Worker Screening Check (or willingness to obtain)
* Proof of Working Rights in Australia
What's In It For You
* Paid company parental leave
* Paid birthday day off
* Employee benefits and rewards
* Professional and supportive team environment
* Ongoing extensive training and coaching
* ILS is a NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia.
Compliance and About ILS
To find out more about ILS please go to
Independent Living Specialists (ILS) is a leading Australian provider of Assistive Technology. At ILS, we aim to Redefine What's Possible with Assistive Technology. Our complete mobility offering isn't just about products; it's about empowering clients with choices and expert support every step of the way. From rental and sales to equipment servicing - we offer a comprehensive suite of options to ensure client needs are met today and supported tomorrow. With over 60 showrooms and a team of over 40 Assistive Technology Professionals, we provide assistive technology with one goal in mind: to improve the social, physical and mental wellbeing of our clients as they move through life.
Application Details
Your application will include the following questions:
* How many years\' experience do you have as a Showroom Assistant?
* Do you have customer service experience?
* Do you have experience in administration?
* Do you have experience in a sales role?
* Do you have order processing experience?
* Do you have a current NDIS Worker Screening Check?
* Which of the following statements best describes your right to work in Australia?
* What\'s your expected annual base salary?
What can I earn as a Retail Sales Assistant
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