Your new company
Join a well-established and highly respected private medical practice located in the Sunshine Coast. This clinic is known for its commitment to excellence in patient care, a collaborative team culture, and a supportive working environment. With a strong focus on professionalism and empathy, the practice offers a rewarding opportunity for someone who thrives in a fast-paced, people-focused setting.
Your new role
As the Medical Receptionist, you'll be the welcoming face of the clinic and a key player in ensuring smooth day-to-day operations. Your responsibilities will include:
* Managing appointment bookings and diary control for multiple health professionals
* Processing patient billing via EFTPOS, Medicare, and electronic invoicing
* Maintaining accurate patient records including referrals, contact details, and next of kin
* Coordinating appointment reminders via HotDoc, email, and SMS
* Answering phone calls, prioritising messages, and handling urgent requests with discretion
* Supporting clinical research through data entry and patient questionnaires
* Upholding confidentiality and professionalism in all communications and interactions
What you'll need to succeed
* Previous experience in medical reception or a similar administrative role
* Excellent communication and interpersonal skills
* Strong organisational abilities and the capacity to multitask
* Confidence in handling billing systems, EFTPOS, and Medicare processes
* Familiarity with appointment systems such as HotDoc (preferred)
* A high level of discretion and commitment to patient confidentiality
* The ability to work both independently and collaboratively within a team
* A proactive attitude and the ability to remain calm under pressure
What you'll get in return
You'll be part of a close-knit team that values professionalism, empathy, and continuous improvement. Enjoy a varied and engaging role with opportunities to contribute to research initiatives and enhance your skills through training and development. This is a chance to make a meaningful impact in a practice that truly values its staff and patients.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to