The Role
Join Crown Sydney's luxury hotel team as an Arrival Attendant, supporting Valet and Porter duties, where you'll help create seamless and memorable arrival and departure experiences for guests from around the world. Internally known as Bell Services Attendant, this is an opportunity in one of Sydney's most prestigious hotel environments, combining guest assistance, valet parking, room escort, and luggage support. If you enjoy working in a fast‐paced, guest‐facing role and take pride in delivering polished service, we'd love to hear from you.
What you'll do
* Support seamless guest arrivals and departures with professionalism, care and attention to detail
* Handle, transport and securely store guest luggage
* Escort guests to their rooms and provide helpful guidance on room features and in‐room technology
* Drive, park and retrieve guest vehicles safely and professionally
* Deliver warm, efficient service that helps create a smooth and memorable guest experience
What you'll need
* A valid NSW driver's licence (minimum Green Ps / P2)
* Confidence driving and parking a range of vehicles (automatic and/or manual)
* Availability to work across a 24/7 rotating roster
* Student Visa and Working Holiday Visa holders are encouraged to apply
* Candidates who hold an overseas/international licence must be willing to obtain an NSW driver licence
What will help you stand out
* Experience in a hotel, valet, porter or other fast‐paced guest‐facing environment
* Confidence working in an active, on‐your‐feet role that involves both guest interaction and physical tasks
* Strong attention to detail when handling guest belongings, hotel room detail and vehicle movements
* A polished and professional approach, with the ability to anticipate guest needs and create a smooth arrival experience
What we offer you
* An opportunity in an internationally recognised luxury hotel & integrated resort
* A uniform tailored to your measurements and laundered for every shift
* Complimentary staff meals, including hot foods, a salad and sandwich bar, fruits and pastries
* Discounts across Crown hotels and restaurants Australia-wide
* Ongoing coaching, training and professional development opportunities
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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