An opportunity has arisen for a mid-level Systems Analyst to join our firm on a full-time basis. As part of the team, you will work closely with stakeholders across the firm to analyse business needs, provide data-driven recommendations, and implement system and reporting solutions to enhance operational efficiency and ensure that the firm continues to provide exceptional service to its clients.
Your day-to-day activities will be varied, however you can expect some of your responsibilities to include:
* Provide day‐to‐day administration, support and troubleshooting for the Firm's Matter Management systems, primarily Aderant CASE and associated integrations
* Act as the primary point of contact for Aderant Case requests and issue resolution
* Assist with system upgrades, maintenance and release planning, including vendor coordination and UAT
* Gathering, analysing and documenting business requirements for projects, process improvements and client reporting.
* Collaborating with stakeholders including Partners and other Lawyers to understand the data sets required and their purpose.
* Working together with other teams to provide information and bespoke solutions for complex legal reports.
* Design and creation of data capture screens and work with internal and external resources to deliver the required solutions.
* Perform data analysis, cleansing and validation to support accurate decision‐making
* Write and optimise SQL queries
* Extracting insights from large datasets to make data-driven recommendations, presenting data in reports, pivot tables and visualisations, and assisting with the identification and correction of invalid data.
* Identifying opportunities for process improvements and implementing solutions to optimise data management processes and operational effectiveness.
There will be an initial requirement for this role to be on‐site for training purposes, however the ongoing requirement to be in the office is flexible.
About you
Some of the key skills and attributes we are looking for in a successful candidate include:
* Minimum 3 years' experience supporting legal or professional services systems
* Hands‐on experience with Aderant or Legal Practice Management systems would be advantageous
* Experience producing reports and responding to ad‐hoc analytical requests
* Proven ability to work independently on complex issues while collaborating effectively with others
* Experience with SQL, SSRS, Power BI or Workflow applications.
* Professional services or law firm environment experience a must.
* Calm, methodical problem solver with strong analytical judgement
* Clear and practical communicator, able to adapt for technical and non-technical audiences
* Well organised, able to manage competing priorities without constant escalation in a deadline‐driven environment
Culture & benefits of working with us
We work for great clients and advise them on interesting issues and matters so every day is different. We celebrate diverse thinking and experiences so you can bring your authentic self to the workplace. To support you, we offer a wide range of wellbeing and financial benefits, including:
* Flexible working arrangements to help you balance your work and personal commitments
* Health and wellness initiatives, including an Employee Assistance Program for yourself and your family, corporate discounts at 400+ leading fitness and wellbeing brands and mental health first aiders
* Paid parental leave and accreditations as a Breastfeeding Friendly Workplace and Family Inclusive Workplace
* Continuous learning and development programs so that you are always being challenged, engaged and encouraged to grow
* Mentoring opportunities and on the job learning to support your professional and personal development
* Diversity, inclusion and equality policy and employee reference groups (LGBTQIA+, Aboriginal and Torres Strait Islander, Gender, Parents & Caregivers, Mature Workers and Health & Wellbeing) to ensure that we continue to live our values
* Dress for your day because we trust our people to make choices which appropriately represent our firm.
We welcome people of all backgrounds and identities to apply for this position, including Aboriginal and Torres Strait Islander people, neurodiverse people and people with disability. If you have questions about the recruitment process or require any adjustments to participate, please let us know in your application.
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