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Client service manager - tax & accounting | salary + bonus | 4:1 hybrid

Melbourne
at
Tax
Posted: 7 June
Offer description

Client Service Manager - Tax & Accounting | Salary + bonus | 4:1 Hybrid

Competitive salary package + performance bonus

The Firm

Our client is a respected and fast-growing multidisciplinary financial services firm supporting individuals and businesses across accounting, taxation, mortgage, legal, and investment services. Known for their advice-led approach and strong client relationships, they take a holistic view of their clients' financial needs, helping them build, grow, protect, and transition their wealth and businesses. This is an opportunity to step into a trusted adviser role, lead a high-performing team, and contribute to the long-term success of both clients and the firm.

Culture & Benefits

* Relationship-driven, holistic client service model
* Exposure to diverse advisory work beyond traditional compliance
* Senior leadership opportunity in a growing firm
* Established and loyal client base
* Supportive, collaborative team culture with genuine long-term career progression
* Competitive salary package + performance bonus, and ability to influence firm strategy and growth

The Opportunity

We are seeking an experienced and client focused Client Service Manager – Tax & Accounting to join a growing and reputable firm in a senior leadership capacity. This is a great opportunity for an ambitious professional looking to take the next step in their career while working with an established and loyal client base.

Key Responsibilities

* Manage a portfolio of business and individual clients across a range of industries
* Review financial statements, tax returns, and compliance engagements
* Provide taxation, business advisory, and strategic guidance to clients
* Lead, mentor, and develop junior and intermediate accountants
* Manage workflow, deadlines, and client deliverables
* Build and maintain strong client relationships through proactive communication and trusted advice
* Identify opportunities to expand and grow existing client accounts
* Assist with business development and new client acquisition activities
* Contribute to the firm's strategic growth and leadership initiativesEnsure compliance with relevant accounting, taxation, and regulatory requirements
* Drive continuous improvement across client service delivery and internal processes
* Deliver a holistic client experience by identifying opportunities across taxation, business advisory, wealth creation, succession planning, and broader professional services needs

About You

* 10+ years' experience within Public Practice Accounting
* CPA or CA qualified
* Strong client portfolio and advisory experience
* Leadership or team mentoring experience
* Strong technical accounting and taxation knowledge
* Excellent communication and relationship building skills
* Commercially minded with a proactive approach to client service
* Strong organisation and time management skills
* Professional, confident, and solutions focused approach
* Commitment to delivering outstanding client outcomes

If you are passionate about applying your technical skills, building strong client relationships, and continuing to grow professionally, this is a great next step. Submit your CV and cover letter today.

Apply now for a confidential discussion.

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