Parts Interpreter - KENWORTH & DAF Trucks
CJD Equipment is looking for an experienced Parts Interpreter to join our friendly team in Port Hedland! Reporting to the Parts Manager, you will be a critical member of the team and your days will be spent supporting customers to identify the parts they require and picking, packing and moving orders, to ensure that our parts are delivered safely and on-time to our customers.
CJD offers all the tools and training to give you the confidence to work with the products we stock, and we're always on the lookout for future leaders in the business, with plenty of career advancement opportunities with us to help you get there!
This is not a FIFO position
Responsibilities
* Learning and understanding the various parts we stock, so that you can easily identify them to pack and send to our customers.
* Keeping in regular contact with our customers, advising the status of their ordered parts and exceeding customer expectations when able.
* Preparing invoices, purchase orders and financial arrangements and all of the other paperwork that goes with a smooth-running operation.
* Utilising the Company's and manufacturer's systems to identify the perfect part or parts for the job and providing parts support to internal workshop operations.
* Getting involved in stock takes and stock rotation when required.
* Supporting the delivery of parts to customers to their sites.
Requirements
* Mechanical knowledge, or experience working in spare parts, stores or warehousing within the heavy industries sector.
* An understanding of the receivals and outgoing processes of warehousing.
* Excellent communicator, both verbal and written. Ability to utilise these skills and respond to face to face, telephone and email enquiries relating to parts.
* Maintaining regular contact with customers and internal departments to meet, develop and exceed expectations.
* Sound computer skills with an understanding, or previous experience using M3 program.
* Must have a minimum valid 'C' Class Licence.
* Current Forklift licence, or ability to obtain.
* Ability to pass a pre-employment medical.
* Current Police Clearance.
What's in it for you?
* Pay: Competitive hourly rate plus housing assistance
* Perks: Discounts with National brands
* Hours: Monday to Friday + optional overtime
* Looking smart: Sharp uniforms and workwear, and all the PPE you need.
* Career: Training, career development, growth and real advancement opportunities.
* Culture: Exceptional culture and a great crew.
* Referral program: Generous referral payments if you get your mates a job with the CJD family.
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