Company Description
Newstyle Printing is one of Australia's leading independent, family-owned print companies, employing approximately 50 skilled professionals. Known for exceptional service and premium-quality print production, we specialize in creating a wide range of products, including magazines, books, brochures, packaging, and more. Conveniently located in Mile End, South Australia, Newstyle Printing is proud to provide innovative and reliable printing and packaging solutions to clients of all sizes.
The position offers broad exposure to a wide range of administrative, ecommerce and business functions within a medium-sized environment (Print Manufacturing).
We are seeking a dynamic sales, e-commerce, client support and administration all-rounder to join our team.
About the role:
Printing industry experience is highly valued but not essential.
We will build the role around the strengths of the successful applicant, tasks may include:
Administration of online store (OnPrintShop) including:
* Administer Print Management accounts
* Creating products
* Creating new client profiles
* Entering Print Management orders
* Uploading artwork to the online stores
* Liaising with clients and account mangers regarding stock, orders, changes
* Running monthly reports for management and clients
Customer Service
* Answer incoming enquiries (phone, email, website)
* Manage customer enquiries
* Support the sales activity in the delivery of quality service
* Assist Account Managers with all general pre and post sales administration
Stock Management
* Monitor and record stock movement
* Undertake physical stock level checks/ counts when required
S
ales & Marketing support (optional)
* Design and execute marketing campaigns via socials / website.
* Create communications to customers via MailChimp
* Updating website (using Wordpress)
Required knowledge and experience:
• Strong analytic and problem-solving skills with a proactive approach
• Exceptional customer service & communication skills
• An ability to prioritise work and meet deadlines
• Be a self-starter, capable of working independently at a high standard
• Experience working in a team-oriented, collaborative environment
• Professional and approachable telephone manner
• Strong attention to detail and high level of accuracy in data entry
• IT savvy
• Experience in using Microsoft Office packages
• Proficient in computer applications with strong Excel and CRM skills, and the confidence to learn new systems fast.
Optional knowledge and experience (highly valued but not essential)
• Experience in the use of OnPrintShop, Quote Print, WordPress, MailChimp, InDesign or Canva.
• Social media content creation
• Experience in inventory management, freight management or distribution
• Print industry experience
Visit us at:
Print | Printing | Packaging | Printed Packaging