About The Role
As a School Technical Officer, you will play a vital role in supporting and maintaining the school's ICT environment, ensuring reliable and secure technology services for staff and students.
You will provide technical support, manage and maintain ICT equipment and networks, troubleshoot hardware and software issues, and contribute to enhancing teaching and learning through effective technology solutions.
The successful applicant will possess strong technical expertise, excellent communication skills, a customer‐focused approach, and the ability to work collaboratively to deliver high‐quality ICT services within a dynamic educational setting.
Hours of work are spread across 4‐5 days per week depending on the needs of the school and may change in consultation with the employee and Business Manager. The position is located in the library and will support library staff on an ad‐hoc basis.
Responsibilities
* Maintain and support the school's ICT systems, networks, and devices.
* Provide technical assistance and troubleshooting for staff and students.
* Install, configure, repair, and maintain ICT equipment and software.
* Perform preventative maintenance and manage ICT records.
* Support the effective use of technology in teaching and learning.
* Liaise with stakeholders and provide technical advice as required.
* Apply strong technical, communication, customer service, and problem‐solving skills.
Occupational Group
IT & Telecommunications
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