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Mid-level it support / systems administator

Brisbane
RGIT Australia
IT
Posted: 5 June
Offer description

We are looking for a hands‐on IT support / systems person to join the team. This role is not help desk‐only — you will be working across infrastructure, systems, and networking in a production environment.

We support ~40+ users, covering everything from password resets to software installs.

What You'll Be Doing:
* Managing and maintaining Active Directory, including GPOs, users, and permissions.
* Supporting and maintaining TrueNAS systems, including ZFS pools, snapshots, and replication.
* Working with network infrastructure — VLANs, inter‐VLAN routing, and general troubleshooting.
* Managing and maintaining pfSense firewalls.
* Supporting UniFi environments (switching, Wi‐Fi, and basic access control).
* Supporting Windows 11 environments across users and workstations.
* Administering and supporting Google Workspace.
* General troubleshooting across servers, network, and endpoints.
* Maintaining and updating our virtual servers.
What We're Looking For:
* Solid experience with Active Directory and Group Policy.
* Good understanding of ZFS (snapshots, replication, general pool management).
* Strong networking fundamentals (VLANs, routing, switching).
* Experience with pfSense or similar firewall platforms.
* Familiarity with UniFi systems.
* Experience supporting Windows 11 in a business environment.
* Experience with Linux in a server environment (Proxmox, Truenas and generic Debian basedsystems).
* Experience with OPSI or similar deployment tools.
* Experience with Google Workspace.
* Experience with Univention Corporate Server is a bonus.
The Kind of Person this Suits:
* Understands that IT support exists to enable users.
* Understanding network, vlans, switch security etc in a complex, secure environment.
* Comfortable supporting ~40+ users in a busy environment.
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