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Customer service associate

Dollar Tree Stores INC
Customer Services agent
Posted: 2 June
Offer description

Responsibilities

* Assist customers with questions and recommendations.
* Manage sales transactions while working assigned cash register.
* Maintain security of cash and protect company assets.
* Keep the store well‐stocked and recover merchandise.
* Receive merchandise and help with unloading trucks; replenish stock in accordance with productivity standards.
* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
* Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
* Perform other duties as assigned.

Qualifications

* High school diploma or equivalent is preferred.
* Experience in a customer service role in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
* Ability to follow instructions and interpret operational documents is required.
* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
* Excellent customer service and relationship‐management skills are required.
* Strong organizational and communication skills are required.
* Strong problem‐solving and decision‐making skills are required.

Perks and Benefits

* Medical, pharmacy, dental, and vision insurance.
* Employee Assistance Program.
* Retirement plans.
* Educational assistance.
* Additional benefits and resources to support health, wealth, and well‐being.

Location

304 Depot St, Latrobe, Pennsylvania 15650

Equal Opportunity and Other Legal Statements

We are an equal‐opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and we make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors may also be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not a complete list of duties, which may be amended from time to time at the discretion of the company. Incumbents will follow any additional instructions and perform related duties as may be required by their supervisor. Employment is at‐will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

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