About the role
Dr Robert Winn's medical practice in Wollongong, NSW is seeking an experienced Medical Secretary.
This is casual position, 16 hours per week.
What you'll be doing
* Manage patient appointments, including scheduling, rescheduling, and confirming appointments using SHEXIE medical software
* Liaise with patients, healthcare providers, and other stakeholders to coordinate care and relay information
* Transcribe medical notes and correspondence
* Contribute to a positive and welcoming patient experience through excellent customer service
What we're looking for
* Proven experience as a Medical Secretary or in a similar administrative role within a healthcare setting
* Excellent typing and transcription skills, with a high level of attention to detail
* Strong communication and interpersonal skills, with the ability to liaise effectively with patients, clinicians, and other stakeholders
* Proficiency in using medical software and electronic patient records systems
* Commitment to maintaining confidentiality and privacy of sensitive information
* previous Eclipse, DVA, Workcover and medicare billing experience for appointments and surgical billing would be an advantage.
* To thrive in this job you need to be a mature-minded, kind, friendly team member who will work collaboratively within our small team of one Colorectal Surgical specialist, one full time secretary and yourself.
About us
Dr Robert Winn is a colorectal surgeon - he has been serving the Wollongong community for 18 years. We are a patient-centric practice, dedicated to providing high-quality, compassionate healthcare.