Job no: 502475WAOctBW
Work type: 38 HOUR WK - ROSTERED
Location: PERTH
Categories: Home Assessing
As a Home Assessor you will oversee home and building claims by applying your technical expertise and a deep understanding of the claims procedure to determine the most favourable outcomes for our customers. You will also cultivate and sustain strong relationships with both our customers and the repairer network, all while upholding a high standard of customer service to represent the Youi brand.
About The Role
- Conducting comprehensive assessments of homes and buildings
- Supervising the overall quality of the claims process
- Ensuring compliance with relevant legislation
- Detecting and mitigating instances of fraud
- Attaining rapid resolution times and managing costs efficiently
- Validation of claim and repair costs
About You
- Experience in Home Claims Management or Home Assessing
- Experience or knowledge of the construction or building industry is preferred
- Ability to compile scope of works and project manage builds
- Familiarity with the terminology and procedures associated with claims and building
- Strong communication and negotiation abilities
- A dedicated commitment to delivering outstanding customer service with an ability to show empathy and care
- Competent computer literacy
Why Youi?
At Youi, we don’t follow the traditional path. We’re different, and that extends to how we sell insurance and hire talent. Our core values of being dynamic, human, honest, and passionate shine through in everything we do.
Perks and Perks
- Enjoy a fully maintained company car, with a fuel card and mobile business tools
- The option to work a 9-day fortnight schedule, where you enjoy every second Friday as a day off
- Generous incentive structure, paid out every six months
- Discounted insurance products
- Industry-leading training, development, and the potential for advancing your career
- Take advantage of our award-winning health and well-being programs designed to enhance your overall wellness
- Experience a hybrid work environment with team social events that foster camaraderie
- 22 days annual leave, plus volunteer leave
Ready?
If so, we want to hear from you. We value diversity, individuality, and the unique perspectives that every employee brings. If you're looking for a place where you can be yourself and grow, think Youi, and apply today.
Advertised: 07 Nov 2025 W. Australia Standard Time
Applications close: