About us
Scanlan Theodore is a heritage Australian House – an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftmanship.
Role Type
* Permanent
* Full‐time
Description
As a full‐time Client Advisor for our Canberra Boutique, you will seek to create excellent client experiences and contribute to the success of the Boutique through achieving productivity targets. This role is designed for an individual who is passionate about the luxury fashion industry, styling, and enhancing the overall client experience.
This Role Will
* Embody and inspire exceptional client experience standards in presentation and behaviour in line with Scanlan Theodore standards.
* Consistently strive to meet Boutique and individual productivity targets.
* Build rapport with clientele, establishing a wealthy client database and maintaining long‐term client relationships.
* Leverage various Client Relationship Management (CRM) tools available to cultivate brand loyalty.
* Become a subject‐matter expert in product knowledge, fabrication, and personal styling to enhance client experience.
* Support the management team to create a collaborative, sales‐focused environment.
The Ideal Candidate
* Previous experience in a similar position in the retail industry.
* Ability to work within a team to achieve store targets and KPIs.
* A brand ambassador with a natural ability to build rapport and develop client relationships.
* Passionate about the Australian designer and luxury fashion markets.
* Full‐time availability across a Tuesday to Saturday roster rotation.
Why work with us?
* Competitive salary package.
* Opportunity to work with a talented and passionate team.
* Seasonal wardrobes.
* Excellent bonus structures and incentives.
* Training and development.
* Company progression.
We are committed to fostering an inclusive and diverse environment where opportunities and challenges are a priority across many facets in which our business operates. We are seeking to recruit, promote and reward our teams according to their professional aspirations, contribution, achievements and commitment to our values.
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