Time left to apply End Date: July 11, 2025 (28 days left to apply)job requisition id JR104345Permanent Full-time role | Part-time options also availableSalary: $ 75,545 Base Salary + Super + NFP Salary Packaging BenefitMake a meaningful difference to the lives of Australians in needLife at Mission AustraliaWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose .Are you a proud Aboriginal or Torres Strait Islander person ready to support your mob experiencing homelessness? Join Mission Australia’s Going Places program in Cairns, where you’ll walk alongside clients, support fellow Mission Australia staff, and engage with community members to create lasting, positive change.As an Indigenous Mentor, you’ll build strong, respectful, and trusting relationships with clients, supporting them to reconnect with family, community, and culture. You’ll provide one-on-one mentoring that respects each person’s story and helps guide them toward safe, stable housing and a better future.This unique role offers the chance to work within a culturally safe and caring program that blends outreach, health, and housing support. Your cultural knowledge and connection will be highly valued as you empower your mob, assist colleagues, and strengthen community ties.This position is open to Aboriginal and Torres Strait Islander applicants only, under Section 14 of the Anti-Discrimination Act 1977.If you’re passionate about making a real difference for Aboriginal and Torres Strait Islander people — supporting clients, staff, and community — we want to hear from you.Your key responsibilities will be to:Build strong, respectful, and non-judgemental relationships with mob, offering support and encouragement to help them grow, be independent, and reconnect with family, kin, and community.Help clients access a range of community and cultural services, and support them to build good networks with friends and elders, while showing positive behaviour.Keep client information private and respect boundaries, especially when working with Indigenous clients. Share your cultural knowledge to help the team work in a way that is safe and respectful.Follow the National Principles for Child Safe Organisations and Mission Australia’s Child & Youth Safe policies, and speak up if you see any concerns for the safety of children and young people.Work closely with case workers and other cultural services to create the best support plans and cultural resources for clients.Complete all client paperwork and admin tasks accurately to help the program run smoothly and effectively.Requirements for Success:Experience working directly with Aboriginal and Torres Strait Islander clients, with a strong understanding of their cultures and community needs.Ability to build trusting relationships with Indigenous clients by showing respect, cultural sensitivity, and maintaining confidentiality.Relevant qualification or demonstrated skills and experience in community services, social work, or a related field.Strong communication skills, including the ability to complete case notes, reports, and administrative tasks accurately and on time.Current Queensland Driver’s License and willingness to work flexible hours between 6:00 a.m. and 10:00 p.m. as required.Ability to identify and manage risks, maintain professional boundaries, and manage own wellbeing in a challenging environment.Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.Rewarding work – every day you know you’re making a real differenceNot-for-profit salary packaging, reducing your tax (details via AccessPay )Opportunity to purchase additional annual leaveExtra leave including: Mission Australia Thank You Day & Work Anniversary Day offOur cultureOur innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.auClick ‘Apply’ and send your application today!Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.About UsMission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive.Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact.Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services.Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential.That’s why we stand together with Australians in need, until they can stand for themselves.
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