Employment Type: Permanent
Closing Date: 20 June 2026 11:59pm
Job Title
Part Time Customer Service & Sales Consultant – AIRLIE BEACH
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in‐store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
What You'll Be Doing
* Deliver Exceptional Customer Experiences: help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
* Be a Go‐To Tech Expert: stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Benefits
* Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: up to 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks of additional leave.
* Training & Career Growth Opportunities: access over 17,000 learning programs with LinkedIn Learning, and develop your career with Future Ready program.
* Flexibility: flexible working hours and a supportive approach to parental leave.
* Recognition & Rewards: monthly performance rewards and recognition programs.
* Inclusive Culture: diverse and inclusive team where everyone's unique perspective is valued.
Is It You We're Looking For?
* Great Communication Skills: natural at connecting with people and making their day better.
* Solution‐Oriented Approach: enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive: motivated to achieve (and exceed) sales targets and KPIs.
* Passion for Learning: eager to grow and develop skills in a dynamic environment.
* Resilience and Positivity: can‐do attitude, even when busy.
* Customer‐Facing Experience: previous experience a plus but not required—enthusiasm is key.
EEO Statement
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
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