Coordinator, Staying on Track Sunshine Coast
The Staying on Track program aims to improve community safety and reduce reoffending by bridging the transition to the community for young people released from detention. Anglicare Southern Queensland delivers Staying on Track in regions including Brisbane South, Brisbane North, Sunshine Coast, Ipswich / Inala and Toowoomba, in partnership with the Department of Youth Justice. This role involves active outreach across the community, courts, detention centres and watchhouses. The Coordinator, Youth Justice leads a team to deliver youth justice programs for young people aged 10-17, ensuring quality service delivery, risk management and consistency in therapeutic practice, in line with contractual and organisational requirements. The role is permanent, full-time within the Sunshine Coast region.
Responsibilities
- Lead a team of Mentors and Practitioners to deliver best-practice, client-focused services.
- Manage team operations, including supervision, staff development, recruitment, induction, and rostering.
- Oversee referrals from Youth Justice and allocate to appropriate staff.
- Provide guidance in implementing support plans and matching Mentors based on young people\'s needs.
- Promote and maintain a culturally protected, inclusive, and high-performing team culture.
- Ensure all legislative, regulatory, and contractual standards are met, including audits and critical incident reviews.
- Monitor and manage program brokerage funds to ensure effective resource allocation.
- Coordinate and participate in case planning and review meetings with stakeholders including Youth Justice, Child Safety and community organisations.
- Ensure effective communication across the team and with stakeholders.
- Provide direct client support as required, ensuring practice aligns with professional registration and compliance obligations.
- Promote health, safety and well-being in all operational practices, including WHS requirements.
- Undertake other duties as delegated by the line manager, aligned with role and capabilities.
Qualifications, Credentials and Other Requirements
- Degree in Social Work, Human Services, Behavioural Science, Psychology, or similar (Essential)
- Current Blue Card (Working with Children Check)
- Current National Police Check
- Queensland Driver Licence
- Willingness and ability to travel within the service region
- Willingness and ability to work flexible hours, including on-call support
About You
- Proven ability to lead and manage people effectively, fostering a high-performing, accountable team culture focused on collaboration and results.
- Demonstrated skill in clinical and critical decision-making under pressure, ensuring client safety and service quality in complex or high-risk situations.
- Strong interpersonal and relationship-building capabilities, with a track record of engaging clients, stakeholders and team members to support shared goals.
- Commitment to reflective practice and continuous improvement, actively evaluating and enhancing both individual and team performance.
- Confidence in managing crucial conversations, addressing issues directly and constructively while maintaining professionalism and respect.
- Experience managing a small caseload, while ensuring team performance and service delivery standards are consistently met.
- Comprehensive understanding of the sector and service contracts, with the ability to interpret and apply this knowledge to meet operational and client outcomes.
What happens now?
Apply now by submitting your current resume and an optional cover letter, and by answering a few short application questions. If you require any adjustments to the recruitment process or would like more information, please Jack Robinson on.
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.
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📌 Coordinator, Staying on Track Sunshine Coast
🏢 Anglicare North Queensland
📍 City of Ipswich