About this role:
As a Branch Operations Supervisor, you will be the face of our company, ensuring an outstanding level of customer service and maintaining our fleet of campervans in top condition. This is a hands-on management position that requires direct contact with customers, experience in team leadership, and strong problem-solving skills.
Key responsibilities include:
* Handling incoming reservations and coordinating team activities
* Training, supervising, and coaching your team members
* Maintaining the campervan fleet and resolving any issues that may arise
* Managing inventory, local suppliers, and cleaning services
* Providing excellent customer service and addressing complaints or emergencies
Requirements:
* Travel enthusiast with experience in Tourism, Hospitality, Retail, or Rent-a-car (desirable)
* At least 1 year of experience in team management/lead/supervisory role
* Fluent in English (mandatory)
* Eligible to work in Australia, valid driver's license, and confident driving a campervan (mandatory)
* Available to work on weekends and public holidays
* Responsible person who takes their work seriously and can be relied upon
About us:
We are a fast-growing and innovative company that values teamwork, creativity, and customer satisfaction. We offer career development opportunities, continuous training, and a compensation package that includes performance and referral bonuses.
Career Benefits:
* Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City, or Manila
* Continuous training and coaching to develop the skills that matter to you
* Compensation package that includes Performance and Referral Bonuses
* Free Road Trips so you can experience Indie firsthand trips around Europe, North America, and Oceania