Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that has been connecting Australians for generations. You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
What You'll Be Doing
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* Be the Go‐To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary & Benefits
* Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks of additional leave.
* Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
* Flexibility: We offer flexible working hours and a supportive approach to parental leave—you do it your way!
* Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
* Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is It You We're Looking For?
* Great Communication Skills: Natural at connecting with people and making their day better.
* Solution‐Oriented Approach: Enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive: Motivated to achieve (and exceed) sales targets and KPIs.
* Passion for Learning: Eager to grow and develop your skills in a dynamic environment.
* Resilience and Positivity: Have a can‐do attitude, even when things get busy.
* Customer‐Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we'll teach you the rest!
When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
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