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Customer service team member

Port Fairy
Bunnings Group
Customer Services agent
Posted: 6 June
Offer description

About the role

Our team members are the face of Bunnings, always ready to give it a red‐hot go. They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any DIY dream into a reality.

This is a casual role that requires flexibility to work across our store, including the Support/Service team. You will receive an adult pay rate of $28.64 per hour for individuals 18 years of age and above.

Responsibilities
* Provide customers with the best experience across the store
* Manage stock efficiently while keeping the workspace clean and tidy
* Serve customers with a smile at our checkout registers
* Participate in a supportive, inclusive team that makes a difference in the community and has fun doing it
Qualifications
* Genuine passion for customer experience, energy, and enthusiasm
* Ability to approach, connect and confidently interact with customers
* Enthusiasm for learning about products and services and readiness to help across different areas of the store
* Act with integrity, be safe and do your best
* Availability to work flexible hours, including late nights, early mornings and weekends
Benefits
* Team discount at Bunnings and other Wesfarmers brands (Kmart, Target, Officeworks, etc.)
* Free standard OnePass membership
* Access to over 100 exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Annual festive gifts and discounted food and drinks at our Bunnings Café
* Traveling store team member opportunities
EEO Statement

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note you must be 15 or older to apply for a role at Bunnings.

Additional Information

If you are offered a role with us, background checks may be required, including police, employment, medical and qualification checks.

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