Infinity Group Coaching Pty Ltd
Mortgage Broker Support – Loan Processor Are you an A-grade loan processor or broker support professional with ambitions to become a broker – but currently held back by a lack of leads, deal flow, or opportunity?
At Infinity, we don’t hire broker supports to keep them there forever. We exclusively promote our Mortgage Brokers (Financial Strategist) internally, with high performers progressing in as little as 12–18 months. If you already know how to run loans end-to-end and are hungry for a highly financially rewarding brokerage career, this role is designed to accelerate you there.
The Role at a Glance
Title: Broker Support
Location: Southport, QLD Australia
Type: Full-time, on-site (Mon–Fri, 9am–5pm)
Flexibility: 1 WFH day per week post probation
Salary: $90,000 + super - OTE $130,000 up to $150,000+ (top performers earning ~$60k commission on top of base)
Client Flow: High volume, paid, ready to proceed clients
BD Required: None
Progression: Structured pathway to become a Mortgage Broker (Financial Strategist)
The Opportunity Infinity Group’s Internal Mortgage Brokerage settles ~\$300m - \$500m+ per month across residential, investment, and construction lending. We support approximately 6,000 paying clients nationwide, all actively implementing long‑term lending strategies designed to:
Pay off home loans decades earlier
Save, on average, $270,000+ in interest
That Means For You
Consistent, high application volumes
Complex, strategy-driven lending scenarios
Clients who have already committed and are ready to proceed
What You’ll Be Responsible For You’ll manage loans end-to-end, across residential, investment, and construction scenarios, with real autonomy and trust.
This Includes
Preparing, lodging, and managing applications via ApplyOnline
Running files from initial assessment through to settlement
Reviewing PAYG and self-employed financials, including company and trust structures
Supporting lending strategy through serviceability and lender policy positioning
Liaising with lenders, valuers, conveyancers, and accountants
Proactively managing issues to keep deals moving
Owning client communication and expectations throughout the process
Maintaining audit-ready CRM records and full NCCP / AML compliance
Who This Role Is For This role is not suitable for entry level candidates or those still learning loan processing.
It Is Designed For Someone Who
Has proven end-to-end mortgage processing experience
Is confident handling volume and complexity
Has strong exposure to investment and construction lending
Is commercially minded and performance-driven
Wants a genuine pathway into broking but lacks deal flow in their current role
Experience & Requirements
2–3+ years’ experience in mortgage processing or brokerage operations
Strong ApplyOnline experience (essential)
Construction lending experience (essential)
Certificate IV in Finance & Mortgage Broking (preferred)
Clear police check and credit report
Full Australian working rights
Remuneration & Progression
$90,000 base + super
Performance commissions (up to $150,000 OTE)
Clear, structured promotion pathway into broking
High performers typically progress within 12–24 months
Why High Performers Choose Infinity
Paid, committed clients – not leads
Significant headcount growth of 35% in the last 6 months and ~100% in the last 24 months.
Consistent volume and visibility of performance
Fast progression for those who deliver
First Class Onboarding, Including
All expenses paid trip to our Real Estate Mastery (REM) event on the Gold Coast
Full induction at Gold Coast HQ with all costs covered
Company laptop and phone from day one
Team members receive free access to become Infinity clients themselves (think front row access to incredible investment opportunities and the education and tools required to save 100s of thousands of dollars on your own mortgage).
Giving Back Is Part Of Our Culture
$250,000+ raised at Christmas 2024 for the Kmart Wishing Tree Appeal
$1,000,000+ raised at Christmas 2025 for the Kmart Wishing Tree Appeal
Ready to Step Up? If you’re a high performing loan processor looking for real volume, real earnings, and a genuine pathway into broking, this role delivers exactly that. Apply now, or contact Hannah Oxley – Talent Acquisition Partner, Infinity Group via LinkedIn for a confidential discussion.
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