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Contact centre representative

Gosford
Karlka Recruiting Group
USD 45,000 - USD 65,000 a year
Posted: 25 November
Offer description

* Contract from 16/1/ /7/2026
* State Government Agency
* Gosford Location

About the company

Karlka Recruiting Group has partnered with a State Government Agency to engage a Customer Service Representative.This position is located in their busy Gosfordoffice for an initial contract from 16/1/ /7/2026.

About the Position You would have 2 to 3 years customer service experience either within a call centre, administration or the retail sector. Working with a team setting, you would be delivering high-quality service while adhering to set business hours.

Duties

* Answer customer inquiries across multiple channels (phone, email, digital platforms)
* Resolve customer issues and provide relevant information
* Ensure efficient processing of customer requests
* Maintain high standards of service quality

Requirements/Skills

* Ability to work on a rotating roster starting at 7am through until 7pm based on 35-hour week - Monday to Friday
* Daily attendance required for comprehensive training starting on 16 January 2026

Benefits working with Karlka Recruiting Group

* Weekly pay
* Ongoing support: Pre, during and post placement
* Dedicated consultant per contract
* Employee Assistance Program available
* Our agency supports Indigenous communities

How to Apply

Apply now to be considered for submission to our client by 10am 26/11/2025

Consultant: Sandi Email for questions only:

*Please apply through this portal. Any applications through email may be missed. Nyiyaparli and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted for further discussion.

Applications received after the due date may be considered for similar roles.


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