Job Description
At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences.
Your Role Will Include
* Team up with fellow managers to train, lead, coach and inspire your crew while keeping the energy high on every shift
* Champion a "customer-first" mindset by delivering standout service to both new faces and regular guests
* Maintain high quality food safety, cash handling, cleaning and stock control
* Be a proud ambassador of GYG by making sure all crew members live and breathe our values, policies and procedures
* Communicate clearly and confidently with the restaurant team to keep everyone aligned
* Be hands‐on with managing labour and COGS to help drive a successful, profitable store
* Oversee deliveries like a pro, ensuring orders are accurate and match invoices
We appreciate diverse experience, but specifically, we are looking for candidates who have:
* Leadership or supervisory experience in a fast‐paced environment
* A track record of providing outstanding customer service
* Completed or willingness to complete Food Safety Supervisor certificate
* Completed or willingness to undertake Responsible Service of Alcohol course
Benefits Of Working With GYG
* Fair pay in line with the Fast‐Food Industry Award
* Flexible rosters and employment stability
* Free and comfortable GYG uniforms and exclusive merch
* Discounted GYG meals
* Comprehensive training and support to set you up for success
* Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
* An uncapped referral program! Bring your mates and earn $200 per successful referral
* Team building activities and regular crew competitions
* Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
* We've got your back with Sonder – a comprehensive employee assistance program, here to support you and your family
* The chance to join our Hola Central team or become a Franchisee!
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