Job Description - Customer Service Officer (ADM00000505)
Customer Service Officer - ( ADM00000505 )
Description
This is an Exciting opportunity for anyone wanting to join the Transport Industry or start their corporate career. This role would suit a proactive, organized, self-starter, that can bring a positive & enthusiastic energy to our close-knit team.
Join the Followmont Transport Family as a Customer Service Office in our Mackay Depot today!
About this Opportunity
* Fulltime Maternity Cover opportunity | Monday to Friday
* Rotating roster options
* Effectively managing inbound calls & emails assisting with customer enquiries
* Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external.
* General office and administration duties including data entry.
* Basic knowledge of cities and towns within QLD will be highly regarded.
What we offer
* Fantastic training & internal career progression opportunities!
* On-site parking available
* Employee Recognition Program – We love to reward our employees!
* Regular working hours with weekly pay cycle
* Strong focus on work/life balance!
* Workplace Benefits Program providing discounts to many major retailers.
* Health Fund discounts with Medibank Private for single or family cover.
* Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.
About you
* Customer solutions focused
* Inbound call experience
* Problem solving
* Quick thinker
* Takes initiative
* Team Player
If you encompass these skills we would love to hear from you.
Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers. If this opportunity sounds interesting and aligns with your values, please apply.
Service | Unity | Passion | Integrity | Innovation | Care
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