Overview
Work Type: Ongoing - Full time
Salary: $81,496 - $98,955
Grade: VPS 3
Occupation: Other
Location: Melbourne - Eastern suburbs
Reference: 10827
About the role
Inspectors conduct a range of compliance monitoring activities and inspections as authorised under the Australian Consumer Law and Fair Trading Act, and other legislation administered by CAV.
Also, Inspectors carry out residential tenancy investigations including rental assessments and non-urgent repairs as delegated under the Residential Tenancies Act.
Further, Inspectors perform front line dispute resolution, provide business and community education and lead or coordinate CAV campaign initiatives.
The work location for this role is Dandenong/Ringwood Hybrid.
Key Accountabilities
* Participate in and contribute to aspects of an ongoing compliance program, including local planning and development of compliance activities and their implementation.
* Be prepared to be appointed as an Inspector under the Australian Consumer Law & Fair-Trading Act and be delegated as an Inspector under the Residential Tenancies Act.
* Using standardised tools, carry out routine, straightforward and sometimes more complex inspections as authorised under the Australian Consumer Law & Fair-Trading Act and the Residential Tenancies Act. This can include report preparation, drafting written correspondence, obtaining evidence for use in legal proceedings as directed by CAV, as well as issuing infringement notices.
* Under general direction, deliver business and consumer education sessions consistent with CAV program priorities and community operations.
About you
* Experience in inspection operations including the planning, development and delivery of outreach activities based on business plans and policies.
* Demonstrated experience in the preparation of reports and the drafting of correspondence that provides clear and purposeful communication.
* Ability to develop and maintain productive relations with internal and external key stakeholders.
* Knowledge of, and/or relevant experience in legislative compliance and enforcement activities and CAV relevant legislation, regulations, policies and procedures or capacity to learn and apply the knowledge, as required.
* A Certificate IV in Government Investigations or equivalent qualification is desirable or be prepared to attain the qualification soon after job commencement.
Mandatory requirements
* Tertiary qualifications in commerce, business, law or other related fields are desirable.
* A current Victorian Driver's Licence. The department will consider all reasonable adjustments for candidates with a disability.
Other relevant information
* The department is committed to providing and maintaining a safe working environment consistent with the Occupational Health and Safety Act 2004. This includes a COVID-19 Vaccination policy which strongly recommends all employees be fully vaccinated.
* Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.
* DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles can be worked flexibly, though it may differ from role to role.
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