Are you an organised, compassionate, and proactive individual looking to join a friendly and professional medical practice? Dr Nicola Ward Orthopaedic Surgeon is seeking a dedicated Medical Receptionist to provide maternity leave cover for 12 to 18 months, with flexibility for part-time or full-time hours.
About the Role
You will be the first point of contact for patients and visitors, playing a vital role in ensuring the smooth operation of our busy orthopaedic practice. This position offers a supportive team environment and the opportunity to contribute meaningfully to patient care.
Key Responsibilities
- Welcoming patients and managing check-ins
- Scheduling appointments and managing the diary
- Handling phone and email enquiries with professionalism and empathy
- Processing payments and Medicare claims
- Maintaining accurate patient records
- Liaising with hospitals, referrers, and other healthcare providers
- Supporting the practice manager and clinical team with administrative tasks
About You
- Previous experience in medical reception or administration (preferred)
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Familiarity with medical software (e.g., Genie, Gentu) is advantageous
- A warm, respectful, and patient-focused approach
What We Offer
- A welcoming and supportive work environment
- Flexible working arrangements (part-time or full-time)
- Competitive remuneration based on experience
- Opportunity to work in a respected specialist practice within the Mater Private Clinic