Description & Requirements
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
About The Role
The Quality Controller (QC) is responsible for executing day‐to‐day quality control activities on the production floor to ensure products consistently meet quality, food safety, and customer requirements. This role is hands‐on and operational, providing immediate quality support to Production through inspections, checks, rework activities, and sample management. The role focuses on execution and verification. Technical problem‐solving, Root Cause Analysis, and compliance governance are led by Technical QA and System Analyst functions, with the QC supporting through accurate data, observations, and timely escalation. Success in this role is demonstrated through strong attention to detail, consistent application of quality standards, clear communication with Production teams, and reliable completion of inspections and quality records that support audit readiness and continuous improvement.
Key Responsibilities
* Execute quality inspections including AQL, COF, COA, crease testing, weight, colour, and in‐process checks to meet specifications.
* Provide first‐response quality support by identifying issues, containing defects, and escalating to Technical QA when needed.
* Manage non‐conforming product including rework, pallet sorting, labelling, paperwork, VWT closure, and stock return.
* Complete assigned quality tasks with full documentation, sample control, and clear handovers.
* Manage customer and retention samples with accurate data entry and audit‐ready records.
* Support complaints processes by providing timely shop‐floor evidence and samples.
* Maintain GMP and quality standards through procedures, visual checks, and participation in audits.
* Support trials and changeovers by completing checks, escalating deviations, and closing trial activities.
* Contribute to continuous improvement by identifying improvement opportunities and promoting quality culture.
Qualification
* Experience working in a Quality Control or Quality Assurance role in a manufacturing environment.
* Hands‐on experience performing shop‐floor quality inspections and checks.
* Working knowledge of GMP and basic quality standards.
* Experience handling non‐conforming product and rework activities.
* Ability to complete quality records and documentation accurately.
* Basic computer skills for data entry and quality systems.
Competency
* Strong attention to detail.
* Hands‐on, execution‐focused mindset.
* Takes ownership and follows tasks through to closure.
* Able to identify issues and elevate appropriately.
* Clear and practical communicator.
* Well organised in relation to a fast‐paced environment.
* Works effectively both independently and in a team.
* Positive attitude toward quality and continuous improvement.
Ready to Join Us?
Apply now to become a part of a team that values your skills and supports your growth.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
#J-18808-Ljbffr