Overview
Job Title: Network Facility Manager. Employment Type: Permanent. The role focuses on delivering practical, technically informed solutions to operational challenges, with emphasis on risk, resilience, and asset performance to support network availability and long-term business objectives.
Telstra InfraCo is seeking a Network Facility Manager to join the Facility Operations team. The role involves day-to-day operation of critical network facilities, acting as the primary operational contact for sites, providing fault management, coordinating maintenance, and ensuring the reliability and resilience of facility assets. This position is hands-on and operational, with regular engagement with facility systems, contractors, stakeholders, and customers across a portfolio of network facilities.
Responsibilities
* Manage and operate complex facility asset systems supporting telecommunications network equipment at Telstra's critical network facilities.
* Oversee and participate in the operation and maintenance of engineering systems, including standby generators; electrical distribution (DC power, UPS, STS); HVAC (chilled water); fire protection; plumbing and ancillary services.
* Act as the first point of contact for facility-related incidents, alarms, faults, and operational issues.
* Perform initial fault diagnosis, risk assessment, and coordinate corrective actions to maintain site integrity and network resilience.
* Manage and oversee contractor attendance, maintenance activities, and site-based works.
* Assess and oversee site-related Change Management activities.
* Conduct audits, inspections, and condition assessments of facility assets.
* Act as the principal site-based contact for building stakeholders, customers, tenants, contractors, and external authorities.
* Identify, assess, and escalate risks impacting facility operations or network performance.
About you / Qualifications
* Practical technical experience operating and maintaining building services within complex environments (e.g., commercial, industrial, telecommunications, data centre, defence, healthcare, utilities, or critical infrastructure).
* Trade qualification as an Electrician; Cert III in Air Conditioning and Refrigeration (HVAC/R) is highly desirable.
* Experience operating critical facility infrastructure; experience with standby generators, UPS systems, electrical distribution, HVAC, or BMS platforms.
* Experience managing contractors and maintenance activities.
* Strong fault-finding and incident management capability.
* Engineering qualifications are welcome, but practical operational and maintenance experience is valued; trade-based backgrounds with hands-on experience in critical facilities are highly regarded.
* Excellent organisational, communication, and stakeholder management skills for working with contractors, customers, operational teams, and facility occupants.
Notes
This role emphasizes practical, hands-on operations and a pathway into critical infrastructure operations across Australia\'s telecommunications network. Telstra is committed to diversity and inclusion and encourages applications from diverse backgrounds.
For accessibility support during the recruitment process, contact disabilityandaccessibility@team.telstra.com.
#J-18808-Ljbffr