Accommodation Operations Manager
Lead a team of guest services professionals in delivering exceptional hospitality experiences. This role involves overseeing daily operations, ensuring the smooth delivery of hotel services, and maintaining high standards of safety and quality.
Key Responsibilities:
* Oversee room availability, manage inventory, and optimize room usage during peak periods.
* Liaise with housekeeping to ensure clean rooms and facilitate service cleans.
* Monitor maintenance requests and coordinate with the maintenance team to minimize disruptions.
Foster a culture of operational excellence by coaching and empowering teams to deliver results-driven performances. Embed safety as a core value in every aspect of work and promote a workplace where every team member feels responsible for their own wellbeing and that of others.
About You
* 3+ years of experience in a managerial role within accommodation or hospitality.
* Degree in hospitality management, business administration, or a related field is advantageous.
* Certification in hotel management or a related discipline is beneficial.
* In-depth knowledge of housekeeping, front desk, and maintenance operations is essential.