Customer Service Officer (CSO) | Lake Cargelligo
Play a pivotal role in providing exceptional retail service to our customers. Great opportunity for career growth. Work in a strong rural sector-based business.
About The Role
This is an exciting opportunity for an individual with proven customer service skills within retail and/or warehousing environments. Your main responsibilities will include:
* First point of contact for retail sales and enquiries;
* Receiving and storing of incoming goods;
* Order processing including point of sale and invoicing;
* Picking and packing of outgoing goods to customers and store transfers;
* Assist with stock control including inventory monitoring and stocktakes;
* Building excellent customer relationships;
* Champion safety and compliance requirements;
* General duties supporting the branch in the day‐to‐day operations;
About You
* Cert III in Retail or minimum 2 years retail or warehouse experience;
* Computer literacy: Basic level Microsoft Office (Outlook, Word, Excel) and point of sale transactions and financial software;
* Well‐developed interpersonal and communication (listening, written, and verbal) skills, including the ability to work with a diverse range of people;
* Ability to work successfully both autonomously and as part of a team;
* Ability to problem solve, as appropriate to role and responsibility level;
* Excellent customer service skills – the ability to build successful relationships and to exceed a customer's expectations;
* Current valid driving licence;
* A self‐starter with the ability to work successfully autonomously as well as part of a team when required.
Desirable
* Forklift licence (or willingness and ability to obtain);
* Experience in the agricultural industry;
* Inventory management experience.
Our Benefits
* Flexible working arrangements;
* Career experiences and your personalised development support;
* Employee Assistance Program;
* Wellbeing benefits including vaccinations and discounted health insurance;
* $1,500 employee referral bonuses;
* Salary sacrifice to superannuation;
* Paid parental leave.
Legal and Eligibility Statement
You must have the right to live and work in this location to apply for this job.
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