About the Role
The Administration‐Front Office Assistant provides essential support to the Murchison Regional Aboriginal Corporation (MRAC) team and contributes to the effective delivery of our services. The role involves administration tasks, including processing invoices for payments, electronic filing, database updates and social media postings. In addition, the role manages MRAC's reception area, answering phone calls, greeting visitors, liaising with contractors and responding to inquiries.
About Us
MRAC is a culturally sensitive organisation who owns and manages over 120 properties in the Midwest Gascoyne area. MRAC focuses on providing stable housing and support to maintain a home, so that families can positively participate in education, training, employment and the community. We use rental income to improve properties, buy new homes and secure the Corporation's financial position and future.
About You
You have administration experience and thrive in this field. You are reliable, take a mature approach, pride in your work, are super organised and enjoy being part of a small team. You take initiative and can identify where improvements can be made in process and efficiency.
Tasks & Responsibilities
* Provide administration and front office support including processing invoices, work orders and purchase orders within established systems and processes.
* Update all relevant databases as needed, including MRAC's housing and asset management databases and electronic filing systems.
* Answer telephones and assist clients, tenants, and contractors.
* Process new housing applications and refer presenting clients and tenants to the appropriate staff member.
* Collect mail and process incoming and outgoing mail.
* Provide confidential support to the CEO.
* Be the first point of contact for MRAC – greet and welcome people in a professional and friendly manner.
* Maintain a high standard of office presentation, including meeting rooms.
* Order stationery and kitchen supplies.
* Maintain strict confidentiality regarding sensitive information.
Skills & Experience
* Minimum 2 years' experience in a similar administration position.
* Demonstrated skills with use of Microsoft Office applications and other database confidence or competency.
* Ability to identify improvement opportunities.
* Ability to learn new systems and office procedures (including Social Media and MYOB basic level).
* Excellent communication skills, in particular the ability to communicate sensitively in a cross-cultural environment.
* Strong multi-tasking and time management skills.
* Possess or be able to obtain a National Police Clearance.
* Capacity to meet MRAC's Code of Conduct.
* Demonstrated team player with the capacity to work cooperatively and respectfully with all team members with the ability to follow direction.
* Possession of a WA Driver's License.
* Ability to follow direction.
Key Requirements
* A national police clearance is required for this position.
* Australian citizenship or permanent residency.
Closing Note
MRAC reserves the right to close this vacancy if sufficient applications are received.
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