IT System Administrator | Permanent Position Your new company You'll be joining a well-established organisation with a growing technology function supporting users across multiple regions. With a strong focus on stability, security, and continuous improvement, the business is investing in its internal IT capability and building out a collaborative team environment locally in Sydney. Your new role As a Systems Administrator, you will play a key role in the day-to-day operation and support of the organisation's IT environment. Working as part of a small team, your focus will be on maintaining reliable, secure systems while supporting users and business operations.This is a hands-on position centred around BAU administration rather than design or architecture. Key responsibilities include: Administering and supporting Microsoft technologies including M365, Entra ID, Intune, and Hybrid Active Directory Managing and maintaining servers, virtualisation platforms, and core infrastructure services Supporting endpoint management, device compliance, and user lifecycle processes Providing L2/L3 support, troubleshooting issues, and performing root cause analysis Assisting with backup operations and contributing to recovery readiness Supporting disaster recovery processes where required Working with existing security frameworks and tools, with security oversight managed centrally Maintaining documentation and contributing to ongoing operational improvements You'll collaborate closely with teammates locally and regionally, sharing responsibility for delivering a stable and well-supported environment. What you'll need to succeed Proven experience operating as a Systems Administrator within complex environments Strong hands-on administration of Microsoft platforms (M365, Entra ID, Intune, Hybrid AD), including configuration, policy management, and troubleshooting at depth Solid experience managing and maintaining server infrastructure and virtualisation platforms, including patching, upgrades, performance tuning, and lifecycle management Demonstrated ability to handle L3 escalations, perform root cause analysis, and resolve complex infrastructure issues across servers, identity, and endpoints Experience administering endpoint management and identity platforms with a focus on security, compliance, and access governance Practical experience managing backup environments and supporting disaster recovery processes, including monitoring, validation, and restore activities Comfortable working across BAU operations while contributing to system improvements, standardisation, and operational uplift Experience working within structured IT environments with shared ownership of infrastructure and service delivery across a team What you'll get in return Opportunity to work in a stable, well-supported IT environment with modern technologies A balanced role combining support, improvement initiatives, and project involvement Flexible working arrangements with a minimum of four days in the Sydney office A collaborative team culture with future growth and development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to charlie.pym@hays.com.au. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 3000971