Job Title
Business Support Officer
Reference
Newcastle
Location
Newcastle
Contract & hours
Contract Type: Temporary, Hybrid
Hours: 14.8 hours per week (Monday‑Friday)
Role Length: 2 months opening assignment
Salary
£13.26 per hour PAYE with accrued holiday and pension contribution
Key Responsibilities
- Handle enquiries, including technical queries, following set procedures.
- Support meetings by arranging agendas, producing minutes and recording live actions.
- Prepare, update and maintain spreadsheets, databases and management information.
- Provide confidential administrative and secretarial support.
- Deliver word processing support including digital, audio or copy typing.
- Assist with building‑related administration such as repairs and security.
- Work with colleagues to embed new business processes and share knowledge to support continuity.
- Maintain positive working relationships with internal and external stakeholders.
- Provide a professional reception service when required.
- Manage petty cash, stock and cash equivalents in line with financial regulations.
- Follow council policies on equality, health, safety and confidentiality.
What the client is looking for
- Strong working knowledge of Microsoft Office with confident use of spreadsheets and databases.
- Clear written and verbal communication skills.
- Positive organisation and the ability to prioritise workload to meet deadlines.
- Ability to work independently and as part of a team.
- Excellent customer service skills with the ability to resolve complex enquiries.
- Experience handling confidential and sensitive information.
- Competent live minute taking.
Desirable
- Understanding of the council's equality principles and how these shape service delivery.
- Experience responding to complex enquiries.
How to Apply
Submit your CV and cover letter.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
We will also add your details to our mailout lists. You may receive details of roles outside of your immediate vicinity; many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
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