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Frontline healthcare support specialist

Lake macquarie
beBeeAdministrative
Posted: 26 November
Offer description

Ward Clerk Opportunity

The role of a Ward Clerk is pivotal in ensuring a seamless hospital experience for patients.

* Efficiently manage admission and discharge processes to maintain optimal bed allocation and utilisation.
* Effectively handle incoming and outgoing calls within the ward environment.
* Provide timely, accurate information to patient queries, visitors, and other staff and departments.
* Collaborate closely with medical staff, colleagues, patients, and visitors to foster a smooth and efficient hospital process.
* Compile and manage patient admission papers and clinical notes with precision.


Essential Skills and Qualifications

To excel in this role, you will be an administrative professional with exceptional interpersonal skills and a passion for delivering customer-focused service aligned with industry best practices.

* Minimum two (2) years' experience in an administration hospital-based position.
* Excellent communication and interpersonal skills, underpinned by a strong focus on customer service.
* Proficiency in Microsoft office suite with the ability to maintain data accuracy and integrity.
* High-level time management and organisational skills are essential for success.
* A certificate in medical terminology is highly regarded.
* A professional and personable disposition is crucial for building strong relationships with colleagues and patients.
* The ability to work effectively within a team environment and multitask is vital.
* A willingness to learn and adapt quickly is essential for career growth and development.

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