About Us
At Totally Smiles Pakenham, we are dedicated to providing exceptional dental care in a welcoming and professional environment. Our team is committed to delivering high-quality patient care and ensuring a positive experience for both patients and staff. We are currently seeking an experienced and motivated Practice Manager to join our team on a full-time basis and lead our practice towards continued success.
About The Opportunity
The Dental Practice Manager will oversee the daily operations of our dental practice, ensuring efficiency, compliance with regulations, and high-quality patient care. The ideal candidate will have strong leadership skills, financial acumen, and a commitment to fostering a positive team environment.
Key Responsibilities
1. Operational Excellence: Ensure smooth day-to-day operations of the practice, including adherence to health regulations and industry standards.
2. Financial Management: Manage financial activities, including budgeting, forecasting, and cost control, while maintaining exceptional service quality.
3. Team Leadership: Supervise staffing needs, including interviewing, training, and scheduling, to optimise team performance and meet patient needs.
4. Patient Relations: Address patient inquiries and concerns, ensuring a high level of satisfaction and addressing any issues promptly.
About You
5. Proven experience as a Dental Practice Manager or in a similar managerial role within a dental or healthcare setting.
6. Strong understanding of dental procedures, office management, and regulatory compliance.
7. Excellent financial management skills, including experience with budgeting and forecasting.
8. Exceptional leadership and team-building abilities.
9. Outstanding communication and interpersonal skills.
10. Proficiency in practice management software and Microsoft Office Suite.
What We Offer
11. Competitive remuneration and benefits package
12. Opportunities for professional development and growth
13. Join and be part of our yearly Practice Managers conference
14. Opportunity to make an impact
15. Access to our Employee Assistant Program
16. Unlock exclusive discounts and cashback offers on the Work App
17. Certified Great Place to Work two years in a row 2024 & 2025
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